FAQ & Troubleshooting
What is an editable template/printable?
♡ It is a digital file that you purchase, edit yourself, download and then print as many as you need for your personal use (for one event) at home or your local print store.
♡ You can download your printables/template as a JPEG or PDF, depending on the item you are purchasing and where you will be printing.
Do I need any special software to edit and print my template?
♡ Nope, you only need your computer and an internet connection.
Do I need to download any fonts?
♡ Nope! All fonts are available on Templett, and you can pick and choose if you don't like the ones I used.
Is it true that I can try out the templates before I make my purchase?
♡ Yes absolutely! Just follow the link in the item description to try out the free demo.
♡ You will be able to see exactly what you can do with each template and which parts are editable.
Can I add my own text and what else can I edit on my templates?
♡ Yes, most text are editable! Please read the item description carefully, because there are some that are not editable by you.
♡ If you need to change some of the text that is not editable, please contact me personally at email@example.com.
♡ You can change colors and fonts for most text, move them around, resize and rotate.
♡ You can also move around, resize and delete some clip art.
♡ You can even add your own photos! I do recommend that you try out the demo before you purchase to see exactly what is editable.
Can I use my Smartphone or tablet to edit my files?
♡ You are not able to edit or view your files on your phone, tablet or any other handheld device, only your computer will do the job.
How will I receive my files?
♡ Within minutes after you made your purchase, you will receive an email from Templett containing a link to access your item/s.
♡ Templett will send this email to the email address associated with your account.
♡ You will also receive an email with instructions from us.
I did not receive my Templett link to access my files, what do I do?
♡ You can read in detail what to do when you did not receive your link HERE.
Will my files expire?
♡ Yes, your template will be available to you for one year and will expire after that.
Can I print as many copies as I want?
♡ Yes, you can! (For personal use, you are NOT ALLOWED to resell your templates in any way)
How and where can I print my files?
♡ You can print your files at home, your local print shop or you can order online.
♡ Read more details about printing HERE.
I'm an event planner, and I want to resell your products to my customers and use the printables for my events. Is this permitted?
♡ My designs are for personal use only and may NOT be forwarded, shared, sold or distributed in any way, not even for free.
♡ Please respect my work. I would appreciate it if you would instead refer your clients, friends, and family to my shop. All rights reserved by Little Printables Shop.
I don't see my theme in your shop. How do I place a custom order?
♡ Please send me an email with your custom request to firstname.lastname@example.org, and I will give you an update on my current workload as to whether I can help you or not and how long it will take.
I'm having issues with my Template. What should I do?
♡ You can find a very informative guide on how to edit your templates HERE.
♡ A lot of problems on Templett are caused by an outdated browser. Make sure your browser is up to date. If that won't work, try a different browser. For example, If you're using Chrome, try FireFox.
♡ Still having issues? Please don't hesitate to contact me at email@example.com. I want you to love your item!