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FAQ & Troubleshooting

What is an editable template/printable?

♡ It is a digital file that you purchase, edit yourself, download and then print as many as you need for your personal use (for one event) at home or your local print store. 

♡ You can download your printables/template as a JPEG or PDF, depending on the item you are purchasing and where you will be printing.

Do I need any special software to edit and print my template?

♡ Nope, you only need your computer and an internet connection. 

♡ You can personalize your templates right in your internet browser with Templett.com no special software required.  You can read more about editing your files HERE.

Do I need to download any fonts?

♡ Nope!  All fonts are available on Templett, and you can pick and choose if you don't like the ones I used.

Is it true that I can try out the templates before I make my purchase?

♡ Yes absolutely!  Just follow the link in the item description to try out the free demo. 

♡ You will be able to see exactly what you can do with each template and which parts are editable. 

Can I add my own text and what else can I edit on my templates?

♡ Yes, most text are editable!  Please read the item description carefully, because there are some that are not editable by you. 

♡ If you need to change some of the text that is not editable, please contact me personally at lindi@littleprintablesshop.com.

♡ You can change colors and fonts for most text, move them around, resize and rotate. 

♡ You can also move around, resize and delete some clip art. 

♡ You can even add your own photos!  I do recommend that you try out the demo before you purchase to see exactly what is editable. 

Can I use my Smartphone or tablet to edit my files?  

♡ You are not able to edit or view your files on your phone, tablet or any other handheld device, only your computer will do the job.

How will I receive my files?

♡ Within minutes after you made your purchase, you will receive an email from Templett containing a link to access your item/s.  

♡ Templett will send this email to the email address associated with your account.

♡ You will also receive an email with instructions from us.

♡ You can read these instructions on how to EDIT and PRINT your files right here on our website too if you prefer. 

I did not receive my Templett link to access my files, what do I do?

♡ You can read in detail what to do when you did not receive your link HERE.

Will my files expire?

♡ Yes, your template will be available to you for one year and will expire after that.

Can I print as many copies as I want?

♡ Yes, you can!  (For personal use, you are NOT ALLOWED to resell your templates in any way)

How and where can I print my files?

♡ You can print your files at home, your local print shop or you can order online. 

♡ Read more details about printing HERE.

I'm an event planner, and I want to resell your products to my customers and use the printables for my events.  Is this permitted?

♡ My designs are for personal use only and may NOT be forwarded, shared, sold or distributed in any way, not even for free.  

♡ Please respect my work.  I would appreciate it if you would instead refer your clients, friends, and family to my shop. All rights reserved by Little Printables Shop.

I don't see my theme in your shop.  How do I place a custom order?

♡ Please send me an email with your custom request to lindi@littleprintablesshop.com, and I will give you an update on my current workload as to whether I can help you or not and how long it will take.  

I'm having issues with my Template.  What should I do?

♡ You can find a very informative guide on how to edit your templates HERE.

♡ A lot of problems on Templett are caused by an outdated browser.  Make sure your browser is up to date.  If that won't work, try a different browser.  For example, If you're using Chrome, try FireFox.

♡ Still having issues?  Please don't hesitate to contact me at lindi@littleprintablesshop.com.  I want you to love your item!